Discussion topic: Sky plus HD not recording or playing back recordings

This message was authored by: Fazzzzaaa · ‎19 Nov 2023

Sky plus HD not recording or playing back recordings, anyone know how to fix this, honestly Skys service is appalling their call centre offshore is disgusting, putting you on hold for ages then cutting the call 🤬

This message was authored by: caesarome · ‎19 Nov 2023

@Fazzzzaaa wrote:

Sky plus HD not recording or playing back recordings

Why, what is happening when you try to set a recording or when you try to watch back one ?

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This message was authored by: Fazzzzaaa · ‎19 Nov 2023

It says HD playback and recording unavailable I can't even live pause either or access the planner and view previous recordings

This message was authored by: caesarome · ‎19 Nov 2023

I would try a planner rebuild as per the section down the page here:

https://www.sky.com/help/articles/recording-selection-failed-sky-plus

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If you need help please provide as much information as you can

Discussion topic: Sky plus HD not recording or playing back recordings

Sky plus HD not recording or playing back recordings

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