Sky not working and no signal

[Jane75]

My Sky + is not working and its not receiving a signal from the satelite dish

[Annie+UK]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out someone to check your system

[Jane75]

Can you book me an engineer

[Daniel0210]

@Jane75 
In case you’re not aware, this is a forum where customers help other customers with Sky related issues. You aren’t talking to Sky Customer Services here.

If you require an engineer try a local satellite company. 

[Mark39]

@Jane75 you might not be able to book an engineer from Sky any more, so you may need to book a local satellite installer to take a look, as @Daniel0210 posted. An alternative option would be to consider upgrading to Sky Q and the signal problem will be sorted out as part of the installation.