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Discussion topic: Sky movies is not working and my recording are not showing, this has happen multiple times

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This message was authored by Mesh1 This message was authored by: Mesh1

Sky movies is not working and my recording are not showing, this has happen multiple times

My sky cinema is not working, and all my recording are not playing, this has happened a number of times and when I ring sky customer service , they send a signal and it works again. I shouldn't have to keep ringing to fix the issue, I also have a multi room which works fine with no issues, but the main card on always seems to stop working after a while.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky movies is not working and my recording are not showing, this has happen multiple times

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
Annie  ( Please Note: I am Neurodivergent )
Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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