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Discussion topic: Sky hd box not getting satralite signal

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This message was authored by: Allttaf

Sky hd box not getting satralite signal

Sky + HD box keep initialising and not getting any signal

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This message was authored by: Daniel0210

Re: Sky hd box not getting satralite signal

Posted by a Superuser, not a Sky employee. Find out more

@Allttaf 

Your thread title says 'satellite signal'. 


Sky no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace the dish if it's a dish issue.

 

If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65 towards arranging one themselves.

 

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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