Sky hd box isn’t getting a satellite

[Ady11]

Sky hd box isn't getting a satellite signal

[Annie+UK]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[Daniel0210]

@Ady11 

Sky no longer send an engineer to Sky+ issues, which they'll tell you if you call them. Unless you have cover through Sky Protect (via Domestic and General) you'll need to employ a local satellite engineer to check your dish alignment. 

[jasonIreland]

restart the box by unplugging for 30 seconds and plug in again (reboot will take a few minutes) 
normally fixes most errors, otherwise go to settings, signal to make sure you dont have a signal and not just a missing a channel.

next, box off again  and be sure the cables from the satellite to the back of the box are screwed in finger tight

could  be a storm blocking signal, weather dependent

failing all this the dish may have been nudged or the LNB simply failed, in which case and if you feel its beyond a self repair, a satellite repair service could fix readily