0

Discussion topic: Sky complains ab DHCP server despite not being connected to internet

Reply
This message was authored by GlennP1 This message was authored by: GlennP1

Sky complains ab DHCP server despite not being connected to internet

My Sky+ has stopped working as it detects a DHCP+ error, there is no connection to the internet.

 

Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky complains ab DHCP server despite not being connected to internet

Posted by a Superuser, not a Sky employee. Find out more

DHCP is provided by your broadband router, have you rebooted your router?

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
GlennP1
Topic Author
This message was authored by GlennP1 This message was authored by: GlennP1

Re: Sky complains ab DHCP server despite not being connected to internet

My Broadband and Sky are not connected. BT Broadband. I did reboot the broad band earlier today.

 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky complains ab DHCP server despite not being connected to internet

Posted by a Superuser, not a Sky employee. Find out more

Do you have Sky Plus?

 

Sky Plus should not error with no Internet as it was designed to work without an Internet connection

 

Try turning your Sky box off at the mains for a few minutes

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
GlennP1
Topic Author
This message was authored by GlennP1 This message was authored by: GlennP1

Re: Sky complains ab DHCP server despite not being connected to internet

Tried that, unplugged for 10 Mins, replugged in same issue.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion