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Discussion topic: Sky box stuck on standby have followed all technical advice given

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Susan83
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This message was authored by Susan83 This message was authored by: Susan83

Sky box stuck on standby have followed all technical advice given

‎23 Jun 2024 10:33 AM

Sky box stuck on standby followed all technical advice still not working 

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Annie+UK
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Superuser
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Re: Sky box stuck on standby have followed all technical advice given

‎23 Jun 2024 10:56 AM

Posted by a Superuser, not a Sky employee. Find out more
Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream


If you have followed "ALL" advice then your box will need replacing with a secondhand Sky+HD box or move to another supported Sky system

Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
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Mark39
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Re: Sky box stuck on standby have followed all technical advice given

‎23 Jun 2024 11:06 AM

Posted by a Superuser, not a Sky employee. Find out more

@Susan83 what troubleshooting have you tried?

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