Sky+ box not working want to upgrade

[Carl1970]

Hi. Our sky+ box hasn't worked for 2 days since a storm. Just says no signal and box initialising. Tried all the normal fixes but not working. We are looking to upgrade to Sky q rather than pay for an engineer but can't find any contact details where we can do this. Can anyone help?

[Mark39]

You may be able to find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

If you have a Sky mobile or landline, you can call on 150

You can also contact Sky via private chat if you wish: https://helpforum.sky.com/t5/Account-Billing/Want-to-private-message-Sky/ba-p/4895295

[nigea99]

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@Carl1970 wrote:

Hi. Our sky+ box hasn't worked for 2 days since a storm. Just says no signal and box initialising. Tried all the normal fixes but not working. We are looking to upgrade to Sky q rather than pay for an engineer but can't find any contact details where we can do this. Can anyone help?

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@Mark39  has given you details, but you may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q so that you know what to expect

SKY +/HD to SKY Q 

[Carl1970]

Thank you so much for the replies