Sky box no signal

[GG131]

States no signal but weather ok , have switched on and off and reset a lot of times and box says initialising but doesn't progress from there 

[Annie+UK]

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[peter+t20]

it needs a sat signal to finish off initialising. had the same mid sept with sky+hd so tried/checked everything ( and didnt want to pay for a local independant engineer ) so in the end upgraded to sky q

hopefully you can get sorted

[oj01]

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@peter+t20 wrote:

it needs a sat signal to finish off initialising. had the same mid sept with sky+hd so tried/checked everything ( and didnt want to pay for a local independant engineer ) so in the end upgraded to sky q

hopefully you can get sorted

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@GG131 As Peter says your two options, to stay as a Sky customer, are to get a local engineer (at your own cost) to fix it or speak to Sky and switch to Sky Q (satellite) or Sky Stream/Glass (streaming).