Sky box is not working it’s saying a problem with the hard dive & went though usual channels on tv t

[SherryKeenan]

It allowing play back or pause program . I've tried what it had advices me to do but still not working 

[SherryKeenan]

No bevy I want to speak personally to a advisor 

[Daniel0210]

@SherryKeenan 
Sky no longer support Sky+ boxes but can offer phone help if needed.

From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free) or alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[Annie+UK]

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@SherryKeenan wrote:

No bevy I want to speak personally to a advisor 

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This forum is primarily customer-to-customer help

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q