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Discussion topic: Sky+ box intermittently losing signal on random channels.

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This message was authored by: AFOY

Sky+ box intermittently losing signal on random channels.

Hi I intermittently lose satellite signal on various different stations it's never the same but is becoming more regular. I have a sky+ box. Does anyone else get this?

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This message was authored by: Annie+UK

Re: Sky+ box intermittently losing signal on random channels.

Posted by a Superuser, not a Sky employee. Find out more

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out someone to check your system, another option is to move to Sky Q as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream if you want to move away from satellite TV and use the Internet

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Exiled-in-HH

Re: Sky+ box intermittently losing signal on random channels.

Is the box Sky+ or Sky+ HD..... it is getting old or even very old in the case of Sky+.

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This message was authored by: IanP60

Re: Sky+ box intermittently losing signal on random channels.

You are not alone with this problem. Nothing to do with dish, trees, leaves or the HD box getting old. I have had all this checked. It has to be a SKY issue with the transmissions. It is down to SKY to sort this issue out and sorry but this may take some time. 

This message was authored by: Mark39

Re: Sky+ box intermittently losing signal on random channels.

Posted by a Superuser, not a Sky employee. Find out more

@IanP60 wrote:

It has to be a SKY issue with the transmissions. It is down to SKY to sort this issue out and sorry but this may take some time. 


Nope. If it was a transmission issue ALL subcribers would be affected and clearly they're not.

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