Sky News Channel 501 has stopped broadcasting in HD, all other HD channels working fine?

[MR10]

Have had a number of problems, have been a SKY customer for over 23 years and my original legacy package  included Sky Multiroom. One of my 2 Sky+HD boxes failed and given Sky no longer use those agreed to switch to SKY Q. However after 2 engineer visits SKYQ could only be installed using cables which isn't practicle so cancelled. In the meantime I sourced another HD box and everything was working however I lose all my Sky HD channels every couple of weeks and have to ring up and ask them to resend a signal to activate  the viewing card that isn't working. Have discussed Sky Stream but seems it is going to cost me more than I was paying before.

That aside all HD channels are working but Sky News on channel 501 has stopped broadcasting in HD

Anyone else have that problem?

[GD1]

@MR10  Sky New has no stopped broadcasting in HD, it is still there.

What makes you think it's not broadcasting?

[MR10]

Sky Channel 501 is broadcasting but only as W and not HD

[GD1]

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@MR10 wrote:

Sky Channel 501 is broadcasting but only as W and not HD

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W?

[MR10]

Most Sky HD channels show HD,DD,W,S and work fine, BBC  HD, W, S

Sky news on 501 is just showing up as W and S with very poor quality picture and type

[xenon81]

Sky News on 501 is still HD here. What do you get on channel 881?

[MR10]

881 is Sky News HD but says I need to upgrade subscription, if you refer back to my initial question I mentioned that Sky ( unable to switch me to SkyQ  as can't have cables ) have left me having to continually ring them up to resend a signal down the line to my second multiroom Sky+HD box. 
I'm going to ring them again but the price they gave me for Sky Stream was more than I was paying originally and from what I have read on the community many people are unhappy.

Thanks to all the respondents. so will just close this chat.

[SQUIGLEY]

Yes same problem. Sky news HD not working but asking to subscribe when it should be included. Sky news is on but its a very poor picture.