Sky HD box "Whirring" and won't switch on

[Anonymous]

@Mark39 

In the past - when I have had problems with an original (PRE HD) Box - I had an engineer come out same day or next day - they will not be "sitting around" waiting for call outs - but I would have expected Sky to have the resources to get a installation completed within a few days - not weeks ?

This is a "bread and butter" job - not a complex fault finding job

[Mark39]

Clearly your opinion based on your past experience and mine based on what's realistic now differ....