Sky HD box not connecting to router saying no wireless network found

[Donna2364]

I've tried switching on wps button on both but still saying 'no wireless network found' can someone please advise? Thank you

[Mark39]

What's the background? Has this Sky box connected before? Have you tried establishing a WiFi connection manually as described here: https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/on-demand-and-box-sets/art...