2

Discussion topic: Sky + HD box - No satellite signal

Reply
This message was authored by arran04 This message was authored by: arran04

Sky + HD box - No satellite signal

Hi, 

 

I've seen many posts on here about how you can use a Sky + HD box as a Freesat box when your subscription ends. 

 

I've tried doing this, however I get a error code 25 (no signal) and the guide is stuck on Your Box Is Still Initialising.

 

The dish worked perfectly fine with the Sky Q box (which were sending back) yesterday. The HD box hasn't been powered on in a bit over a month.

 

Any help on how to get this fixed?

 

Thanks 🙂

1000020874.jpg

1000020873.jpg


Best Answers
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky + HD box - No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

The LNB on the arm of your dish was,changed for Sky Q. It's not compatible with Sky+, hence the no satellite signal error. You would need to get the LNB changed back to a standard model for Freesat.

View this Answer within the discussion

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky + HD box - No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

The LNB on the arm of your dish was,changed for Sky Q. It's not compatible with Sky+, hence the no satellite signal error. You would need to get the LNB changed back to a standard model for Freesat.

arran04
Topic Author
This message was authored by arran04 This message was authored by: arran04

Re: Sky + HD box - No satellite signal

Ah, that will be why then. 

 

Thanks very much 🙂

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 100 minutes

New Discussion