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Avatar for cowen99
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This message was authored by: cowen99

Message posted on ‎29 Mar 2025 06:32 PM

Sky+ HD and sky glass

Hi,


We have Sky+HD already can we separately purchase a Sky Glass TV for a bedroom and pay for it on the same bill as well as HD but still keep both of them?

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Avatar for Annie+UK
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This message was authored by: Annie+UK Answer

Message posted on ‎29 Mar 2025 06:34 PM

Re: Sky+ HD and sky glass

Posted by a Superuser, not a Sky employee. Find out more

No, you can only have one system at an address

I am Neurodivergent – My Sky FAQs: Glass ❄ Stream ❄ Go ❄ Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎29 Mar 2025 06:34 PM

Re: Sky+ HD and sky glass

Posted by a Superuser, not a Sky employee. Find out more

No, you can only have one system at an address

I am Neurodivergent – My Sky FAQs: Glass ❄ Stream ❄ Go ❄ Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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This message was authored by: GD1

Message posted on ‎29 Mar 2025 06:46 PM

Re: Sky+ HD and sky glass

Posted by a Superuser, not a Sky employee. Find out more

@cowen99  It's either Sky+HD or Sky Glass/Stream, not both as you can't miix & match the different TV services.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎30 Mar 2025 01:15 PM - last edited: ‎30 Mar 2025 02:02 PM

Re: Sky+ HD and sky glass

Posted by a Superuser, not a Sky employee. Find out more

@cowen99 

 

And note that if you opt to get Glass and don't like it, you cannot then go back to Sky+ HD even within the cooling off period because that's an obsolete platform: it would be Sky Q or nothing.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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