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Discussion topic: Sky App / Website not allowing me to activate viewing card
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This message was authored by: bcnc2024
Message posted on 22 Dec 2024 07:53 PM
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Sky App / Website not allowing me to activate viewing card
When I turn on my SkyHD Box as (non Sky +) I get the message 'This is the wrong Sky viewing card for this SkyHD box'. I have never had this issue before with this box or card, but haven't used this TV in a few months. When I follow the instructions to activate or reactivate the viewing card on the website, the link loops me back to the beginning of the tutorial. When I follow the instructions on the app, when I click activate viewing card the only option then is to edit PIN. Thanks
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This message was authored by: Annie+UK
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Dec 2024 07:59 PM
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Re: Sky App / Website not allowing me to activate viewing card
Give Sky a call and they can pair the card
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