Seems all sky+ customers moving away because of sky + app removal. Does this constitute of breech of

[BAGGETTE68]

Seems all sky+ customers moving away because of sky + app removal. Does this constitute of breech of contract so we can cancel. Question for any legal people reading

[Mark39]

If you can find in your Sky+ contractual terms and conditions where it stipulates that the Sky+ app will be available for the duration of your contract,  you might have a case. You won't though.

[Annie+UK]

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@BAGGETTE68 wrote:

Seems all sky+ customers moving away because of sky + app removal. Does this constitute of breech of contract so we can cancel. Question for any legal people reading

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I think it is more of the removal of SD channels rather than the app and the lack of support that are making people move

I doubt you'll have any luck going down the breach of contract route

[caesarome]

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@BAGGETTE68 wrote:

Seems all sky+ customers moving away because of sky + app removal.

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Are they, where are they. I somehow doubt people are moving away due to the fact one app is not supported and hasn't been since May of last year.

[BAGGETTE68]

take a look at 10,000 posts on the app subject.

anyway that was not the question

[GD1]

@BAGGETTE68  I would read the terms & conditions, they will set out what sky can or can't do.  

But I'd be sure they have a clause about services/chnnels etc being allowed to be removed/changed etc.

[HeathHayle]

like everyone is saying its not the app

why people are leaving and it wouldnt be a breach of contract even the removal of channels isnt classed as a breach of contract so a app definitely wouldnt be

[HeathHayle]

@BAGGETTE68 if you really want to cancel there might be other ways you can do it but I personally definitely wouldnt because once you leave sky+ you cant go back

[TimmyBGood]

@BAGGETTE68 

The contract permits Sky to make any changes it sees fit: in some cases these trigger an automatic option for a subscriber to exit without penalty, and in others they could be a point for negotiation. Realistically though, Sky+ is a platform that's two decades old and for which hardware hasn't been manufactured since 2015: it's not an unreasonable business decision to seek to migrate the remaining customer base to a current system.