30 Oct 2024 08:25 AM
Posted by a Superuser, not a Sky employee. Find out moreIt has come to our attention that SKY seems to have changed their policy regarding paring exsting SKY HD box subscription cards to other SKY HD boxes (i.e. a different box to the one it is currently /has been paired) & this will no longer be allowed.
In the past we have often advised that customers with a defective SKY HD box could source a second hand box & pair their card to allow customers to continue with a SKY HD box rather than have to switch to SKY Q or SKY Glass/Stream - but we now need to advise that this seems to no longer be an option
Thus we do have to caution anyone thinking of buying a second hand SKY HD box to be able to continue with their subscription
30 Oct 2024 08:47 AM - last edited: 30 Oct 2024 08:51 AM
Sky should make a stronger public statement about the discontinuation of support for Sky+ HD services🤔
31 Oct 2024 11:25 AM - last edited: 31 Oct 2024 11:27 AM
Posted by a Superuser, not a Sky employee. Find out more
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Perhaps worth noting that the contract always made a distinction between the hardware device and the subscription service associated with the viewing card.
31 Oct 2024 06:25 PM
@TimmyBGood wrote:
I suspect they'd argue a second hand Sky+ HD box isn't a Sky product: people can choose to buy and sell them as free to air satellite receivers if they wish, but there's now no option to use hardware acquired that way as a platform to receive a subscription service.
Perhaps worth noting that the contract always made a distinction between the hardware device and the subscription service associated with the viewing card.
Correct ... BUT a responsible company might want to protect their customers from wasting money🤔
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