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Discussion topic: Saying they haven’t received equipment

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This message was authored by: Dom31

Message posted on ‎19 Feb 2023 11:46 AM

Saying they haven’t received equipment

Hi I sent my sky equipment back around 2 months ago they have now text me saying they haven't received unfortunately after a move the receipt has been lost. I can't get through to anyone,I've been in the post office and they can't help..what to do now??

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎19 Feb 2023 11:50 AM

Re: Saying they haven’t received equipment

Posted by a Superuser, not a Sky employee. Find out more

@Dom31 

You have posted in the Sky+ board. Sky+ equipment isn't loaned to you so what are Sky saying you haven't returned. Bear in mind without proof of posting any removal of non return fees is at Skys discretion. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Dom31

Message posted on ‎19 Feb 2023 11:57 AM

Re: Saying they haven’t received equipment

Yes I've posted the equipment  unfortunately I have lost the receipt,I have read lots of people have had the same issue with sky thank you for the reply 

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This message was authored by: GD1

Message posted on ‎19 Feb 2023 12:08 PM

Re: Saying they haven’t received equipment

Posted by a Superuser, not a Sky employee. Find out more

@Dom31  What equpiment are they asking for as per @Daniel0210  Sky + boxes are yours to keep.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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