Discussion topic: Saying they haven’t received equipment

This message was authored by: Dom31 · ‎19 Feb 2023

Hi I sent my sky equipment back around 2 months ago they have now text me saying they haven't received unfortunately after a move the receipt has been lost. I can't get through to anyone,I've been in the post office and they can't help..what to do now??

This message was authored by: Daniel0210 · ‎19 Feb 2023

@Dom31

You have posted in the Sky+ board. Sky+ equipment isn't loaned to you so what are Sky saying you haven't returned. Bear in mind without proof of posting any removal of non return fees is at Skys discretion.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

This message was authored by: Dom31 · ‎19 Feb 2023

Yes I've posted the equipment unfortunately I have lost the receipt,I have read lots of people have had the same issue with sky thank you for the reply

This message was authored by: GD1 · ‎19 Feb 2023

@Dom31 What equpiment are they asking for as per @Daniel0210 Sky + boxes are yours to keep.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Saying they haven’t received equipment

Saying they haven’t received equipment

All Replies

Re: Saying they haven’t received equipment

Re: Saying they haven’t received equipment

Re: Saying they haven’t received equipment

Was this discussion not helpful?

Search Sky Community

Start a new discussion