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Discussion topic: SKY + box not recording and view at same time

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This message was authored by: HIGG7205

Message posted on ‎10 Feb 2024 06:42 PM

SKY + box not recording and view at same time

When trying to watch tv and record is not possible, allowed to press record but as soon as you switch to another channel to view. Sky asks you to cancel the recording.  What can we do please

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎10 Feb 2024 06:45 PM

Re: SKY + box not recording and view at same time

Posted by a Superuser, not a Sky employee. Find out more

Sound like you only have one tuner working

 

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q
I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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