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Discussion topic: SD boxes to lose all sky channels in August

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This message was authored by rscott This message was authored by: rscott

Re: SD boxes to lose all sky channels in august

Posted by a Superuser, not a Sky employee. Find out more

@HeathHayle wrote:

"Hopefully Sky have locked all SD box subscribers so they can't add anything unless they upgrade." charming thats not very nice lol I was referring to the kids pack which includes SD channels not the sky kids channel which you say is HD only


The non HD boxes will be almost completely useless when Sky have changed all their channels to DVB-S2 - they simply won't be able to receive almost all the paid for channels.

So continuing to charge a subscription for them when the paying customer can't get most of the content in that subscription is borderline unethical.

 

HeathHayle
Topic Author
This message was authored by HeathHayle This message was authored by: HeathHayle

Re: SD boxes to lose all sky channels in august

I personally think it depends what you use your subscription for and if you can still get the channels you use at the price and use the equipment your happy even if thats on a SD box I cant see the problem

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= Sky+ SD boxes x4 (pace bskyb 3100) ===
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This message was authored by rscott This message was authored by: rscott

Re: SD boxes to lose all sky channels in august

Posted by a Superuser, not a Sky employee. Find out more

@HeathHayle wrote:

I personally think it depends what you use your subscription for and if you can still get the channels you use at the price and use the equipment your happy even if thats on a SD box I cant see the problem


You'd be paying £30 a month to view a tiny number of subscription channels after August though - no BBC or Sky channels at all (pretty much only some UKTV and Discovery group channels).

It's highly likely many of the other broadcasters will switch to DVB-S2 sooner rather than later too as it'll save them money, being a more efficient transmission method.

 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: SD boxes to lose all sky channels in august

Posted by a Superuser, not a Sky employee. Find out more

@HeathHayle  This help article direct from sky confirms that subscriptions to sky branded channels plus mutv will be cancelled automatically 

 

https://www.sky.com/help/articles/sky-channel-upgrade


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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HeathHayle
Topic Author
This message was authored by HeathHayle This message was authored by: HeathHayle

Re: SD boxes to lose all sky channels in august

please delete

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= Sky+ SD boxes x4 (pace bskyb 3100) ===
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This message was authored by pb83 This message was authored by: pb83

Sky+HD closing. So confused

Hi

i have 2 Sky + HD boxes (had them since December 2012).  I keep seeing news articles about sky shutting older boxes down.

I think it only applies to older SD boxes 

But I am not sure and really confused by the different things I read.

i appreciate the boxes can no longer be updated

 

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky+HD closing. So confused

Posted by a Superuser, not a Sky employee. Find out more

Your Sky+HD boxes will be fine. It's older SD boxes that won't be able to receive Sky from later in the year.

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+HD closing. So confused

Posted by a Superuser, not a Sky employee. Find out more

HD is not changing, see Q48 in my Sky Plus FAQ

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky+HD closing. So confused

Posted by a Superuser, not a Sky employee. Find out more

@pb83  If you can watch channel 5 in hd (105) you will be completely fine 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by caesarome This message was authored by: caesarome

Re: Sky+HD closing. So confused

Posted by a Superuser, not a Sky employee. Find out more

@pb83 wrote:

I think it only applies to older SD boxes 


@pb83 

You are right it does apply to SD boxes only and any sites that say otherwise are wrong as you can read about from Sky via the article:

 

https://www.sky.com/help/articles/sky-channel-upgrade

 

This means if you have an SD box, you'll need to upgrade to continue watching Sky channels

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This message was authored by Ghost4 This message was authored by: Ghost4

I Deletion of TV channels

I have heard that people with older SKY. TV boxes, are going to lose tv channels. As SKY will delete its channels in 120 days. Is this true?? and how do I know if it will affect me??

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: I Deletion of TV channels

Posted by a Superuser, not a Sky employee. Find out more
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I Deletion of TV channels

Posted by a Superuser, not a Sky employee. Find out more

@Ghost4 

If this is something you've seen on GB News it's incorrect. Channels will only be affected by customers with SD only boxes. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I Deletion of TV channels

Posted by a Superuser, not a Sky employee. Find out more

@Ghost4 

Details of this can be found here:


https://www.sky.com/help/articles/sky-channel-upgrade

 

This applies to SD boxes only so if you go to 105 and it is Channel 5 HD then you have a HD box so you will have no issues as it does not apply to you.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I Deletion of TV channels

Posted by a Superuser, not a Sky employee. Find out more

@Ghost4  If you have a sky +hd box and are able to watch channel 5 in hd on 105, you won't be affected 

 

So check if you can view channel 5 in hd first to confirm if you have the right box

 

only older non hd sky plus boxes are losing channels 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
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