Discussion topic: Return of equipment
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Message posted on 27 Jun 2025 11:48 AM
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Return of equipment
I am out of contract and need to rerun the equipment. I have received a returns label today but have not decided a box. Please advise when this will be coming.
Thanks
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Message posted on 27 Jun 2025 11:52 AM
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Re: Return of equipment
Sky+ boxes do not need to be returned
Message posted on 27 Jun 2025 11:54 AM
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Re: Return of equipment
@Clare127 I'm afraid we're other customers here and Sky won't know who you are from a forum post. If you have something suitable you can use your own packaging, otherwise you'll need to call. Sky's packaging is,usually sent towards the end of your 31 days notice period.
Message posted on 27 Jun 2025 02:39 PM
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Re: Return of equipment
Thank you.
Rather unhelpfully the text I revived from Sky when I selected that my query was regarding the return of equipment, contained a link to this forum!
I realised after I'd posted that it wasn't actually going to be seen by Sky. I've now sorted.
Message posted on 27 Jun 2025 03:16 PM
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Re: Return of equipment
So did you have Sky Q?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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