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Discussion topic: Red banner with writing on bottom of tv screen

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Message posted on ‎30 Sep 2023 11:28 PM

Red banner with writing on bottom of tv screen

First line says BBC tv and radio services on satellite will soon only be available ob HD -capable receiverds

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This message was authored by: GD1

Message posted on ‎01 Oct 2023 02:16 AM

Re: Red banner with writing on bottom of tv screen

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@butty3004  Looks like your watching BBC1 SD which will be closing in favour of HD services.

 

So do you have a question?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎02 Oct 2023 10:59 AM

Re: Red banner with writing on bottom of tv screen

Posted by a Superuser, not a Sky employee. Find out more

@butty3004 

 

https://www.sky.com/help/articles/bbcupgrade 

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Message posted on ‎11 Oct 2023 10:10 PM

Re: Red banner with writing on bottom of tv screen

I'm viewing in SD, because recording things in HD uses so much more memory of Sky Q! Sky Q IS HD-Capable, so the message is unnecessary! I don't see why they have to have the banner there for the whole programme either! It doesn't even say when the changes will be made! Looks like I'll not be watching ANYTHING on BBC from now on

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Message posted on ‎12 Oct 2023 04:16 AM

Re: Red banner with writing on bottom of tv screen

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@Hthomson 

You've added to a thread on the Sky+ board but twice you've mentioned Sky Q so can you confirm which set up you have ?


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Message posted on ‎12 Oct 2023 09:08 AM

Re: Red banner with writing on bottom of tv screen

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@Hthomson the banner appears on the SD versions which you won't be able to watch at all in the future. I agree that it's daft for the banner to be there permanently and undismissable. You can blame the BBC for that.

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Message posted on ‎04 Nov 2023 02:43 PM

Re: Red banner with writing on bottom of tv screen

Hey there. 
I am a Sky user and have BBC HD however I keep getting the red banner throughout when watching programmes. How do I get rid of this please? 

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This message was authored by: Mark39

Message posted on ‎04 Nov 2023 02:51 PM

Re: Red banner with writing on bottom of tv screen

Posted by a Superuser, not a Sky employee. Find out more

The red banner appears on the SD version, so make sure you're tuned to BBC1 HD.

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This message was authored by: GD1

Message posted on ‎04 Nov 2023 02:53 PM

Re: Red banner with writing on bottom of tv screen

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@Sam7514 wrote:

Hey there. 
I am a Sky user and have BBC HD however I keep getting the red banner throughout when watching programmes. How do I get rid of this please? 

You are watching the SD version as BBC1 HD doesn't carry that message

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎04 Nov 2023 03:47 PM

Re: Red banner with writing on bottom of tv screen

Thank you for your reply's. It is only appearing on anything I record but I defo have HD ....

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This message was authored by: Annie+UK

Message posted on ‎04 Nov 2023 03:51 PM

Re: Red banner with writing on bottom of tv screen

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@Sam7514 wrote:

Thank you for your reply's. It is only appearing on anything I record but I defo have HD ....

Just because you have a HD sub does not stop the messages on the SD channels

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: GD1

Message posted on ‎04 Nov 2023 04:00 PM

Re: Red banner with writing on bottom of tv screen

Posted by a Superuser, not a Sky employee. Find out more
@Sam7514 wrote:

Thank you for your reply's. It is only appearing on anything I record but I defo have HD ....

You need to ensure you record from the BBC 1 HD channel not the SD version.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎25 Nov 2023 05:10 PM

Re: Red banner with writing on bottom of tv screen

my mother has recieved a letter from Sky Ireland proporting that all Sky SD would be discontinued in March 2024. Can anyboy confirm is this is true or untrue, i cannot find a mention on the internet that this is true. I know the BBC will end SD. Is this letter misleading?

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Message posted on ‎25 Nov 2023 05:15 PM

Re: Red banner with writing on bottom of tv screen

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@jasonIreland wrote:

my mother has recieved a letter from Sky Ireland proporting that all Sky SD would be discontinued in March 2024. Can anyboy confirm is this is true or untrue, i cannot find a mention on the internet that this is true. I know the BBC will end SD. Is this letter misleading?

@jasonIreland  I'm not aware of anything other than the bbc in the uk at least, whether it's different for ROI customers I'm not sure 

 

can you post a screenshot of the letter blocking out personal information 


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Message posted on ‎25 Nov 2023 05:26 PM

Re: Red banner with writing on bottom of tv screen

thanks for that, i will have to call to her tomorrow and take a pic, theres no hope of her getting to do it, too much for her to get to grips with. I did check that it was specifically addressed to her and not just a standard mailer, and made her read it twice to be sure it wasnt a misreading about the BBC. thanks for thequick response  

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