Problem with sky tv signal and telephone line

[Hazir]

My signal output 2 is not working all leads are in correctly also my telephone line isnt working

Is this all connected?

[Mark39]

No, they're separate issues. The signal issue is the result of a problem with your satellite dish, cabling or possibly your Sky box. 

The phone line problem is unrelated. Do you have a dial tone?

[Hazir]

Thanks for reply back

There's no dial tone for telephone line and I think it's the cabling that's the problem with sky TV 

[Mark39]

If your Sky box is connected to a wall socket, you could try replacing the flyleads which connect to the box.

If that doesn't help and you have your own dish, give Sky a call to book an engineer who will investigate. If you're connected to a communal dish, you would need to speak to your landlord or property management people as they're responsible for providing a signal to your home.

If you have a Sky landline/broadband, report the phone fault to them  when you call.

to report both (assuming Sky is also your phone/broadband provider

[Hazir]

Great thankyou is there a number to call sky please  to arrange an engineer  it's block of flats where I live and I don't think it's the satellite dish as some channels are working  output 2 signal isn't working  I had some work being done by cabling not certain that's wat made it stopped working 

[Mark39]

Yes, you can find the number to call via the 'need more help' dropdown at the bottom of this page:  https://www.sky.com/help 

[Hazir]

Thank-you so much for your help