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Discussion topic: Problem downloading some episodes of series 1 Killing Eve

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This message was authored by Leonardothedog This message was authored by: Leonardothedog

Problem downloading some episodes of series 1 Killing Eve

I'm trying to download Series 1 of Killing Eve. Most download fine but with episodes 5 and 7 I'm getting the message "There appears to be an issue with the broadband connection at this time."  I don't understand why this is happening.

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This message was authored by caesarome This message was authored by: caesarome

Re: Problem downloading some episodes of series 1 Killing Eve

Posted by a Superuser, not a Sky employee. Find out more

You will need to inform Sky of this error so you can let them know via this email address -viewerR@sky.uk 

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This message was authored by oj01 This message was authored by: oj01

Re: Problem downloading some episodes of series 1 Killing Eve

Posted by a Superuser, not a Sky employee. Find out more

@Leonardothedog If you follow this route -

Catch Up TV > BBC > Box Sets > Drama

then scroll down to find Killing Eve, 

the episodes download correctly. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
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This message was authored by Brian864 This message was authored by: Brian864

Re: Problem downloading some episodes of series 1 Killing Eve

Yea me too, been trying all day with the same message

This message was authored by oj01 This message was authored by: oj01

Re: Problem downloading some episodes of series 1 Killing Eve

Posted by a Superuser, not a Sky employee. Find out more

@Brian864 did you try the solution above your post 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD
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