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Discussion topic: Poor picture quality / breaking up during live tv broadcasts.

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This message was authored by: Vonbon

Poor picture quality / breaking up during live tv broadcasts.

My picture keeps breaking up and pixelating on channels that have live sports/broadcasts on them. Been doing it for nearly 2 weeks. I have unplugged, reconnected everything and live channels are still poor quality. Dish hasn't moved at all so don't think it's a dish issue. Is anyone else having this problem or got any suggestions before I ask for an engineer?

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This message was authored by: caesarome

Re: Poor picture quality / breaking up during live tv broadcasts.

Posted by a Superuser, not a Sky employee. Find out more

@Vonbon wrote:

Dish hasn't moved at all so don't think


It might have moved ever so slightly that you wouldn't be able to tell by looking at it.

 


@Vonbon wrote:

 Is anyone else having this problem or got any suggestions before I ask for an engineer?


This will be an issue with your setup so if you have got Sky+ where you have posted on here then Sky do not maintain these unless you have Sky Protect so you would need to find a company local to you to come out to look at it for you. If you have Sky Q then you can report this to Sky will when then book an engineer for you.

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