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Discussion topic: Paying for bt sport hd but dont have the channel

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This message was authored by Cassi This message was authored by: Cassi

Paying for bt sport hd but dont have the channel

We took put a bt sport hd package direct with BT sport 2 months ago now, however we still dont have access to the Hd channels.

we have contacted bt sport direct and they confirm the issue is your end.

please help resolve my issue


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Paying for bt sport hd but dont have the channel

Posted by a Superuser, not a Sky employee. Find out more

@Cassi  Try channels 870 ,871 ,874 ,876


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Paying for bt sport hd but dont have the channel

Posted by a Superuser, not a Sky employee. Find out more

@Cassi  Try channels 870 ,871 ,874 ,876


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Mark39 This message was authored by: Mark39

Re: Paying for bt sport hd but dont have the channel

Posted by a Superuser, not a Sky employee. Find out more

We're customers here, not Sky. What message do you see when you tune to BT Sport?

Cassi
Topic Author
This message was authored by Cassi This message was authored by: Cassi

Re: Paying for bt sport hd but dont have the channel

Thank you 😊 thats worked 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Paying for bt sport hd but dont have the channel

Posted by a Superuser, not a Sky employee. Find out more

@Mark39  The only thing I could think of was the hd swap out hasn't worked for some reason 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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