Pause/rewind etc

[Lrc81]

Everyday for the last few days, all Channel 4 channels are unable to pause/rewind etc for a couple of hours during the afternoon. More 4 for example states teleshopping on the planner even though you are watching something else & will not update. Tried to rebuild & restart several times to no avail. Any ideas? 

[Mr+Flibbles+86]

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂 

[Tom-W19]

Hi Lrc81

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.