21

This discussion topic has been answered Discussion topic: Pair viewing card to new box

Reply
Reply
This message was authored by: oj01

Re: Pair viewing card to new box

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood wrote:

@And123 wrote:

 

The supplier I bought from isn't responding the emails!

 


They were probably unaware of the change by Sky.  If they were selling the box with no mention of pairing then it's not really their issue anyway.


That would be the key.  The boxes can be legitimately sold as working Freesat boxes. Only if it was advertised as being able to be paired with a Sky viewing card (which seems unlikely) would there be any comeback on the seller.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by: Exiled-in-HH

Re: Pair viewing card to new box

That all depends on who the seller was ... and how the box was bought🤔

=============•===========
This message was authored by: And123

Re: Pair viewing card to new box

can you just put a blank hard drive in or do it need sky stuff to work?

This message was authored by: Woody20

Re: Pair viewing card to new box

My Sky+ HD Box just died completely.  So have just purchased the eaxct same model refurbished.  I have popped my card into the new box.  So I just need to quicky pair the card to resume access to sky.  Need it to watch the F1 this weekend.  Whats the pairing procedure?

 

Thanks 

This message was authored by: Annie+UK

Re: Pair viewing card to new box

Posted by a Superuser, not a Sky employee. Find out more

@Woody20 wrote:

My Sky+ HD Box just died completely.  So have just purchased the eaxct same model refurbished.  I have popped my card into the new box.  So I just need to quicky pair the card to resume access to sky.  Need it to watch the F1 this weekend.  Whats the pairing procedure?

 

Thanks 


Your card is locked to your old box, you can no longer get a card for a replacement box. You'll need to move to Sky Q,  Sky Glass or Sky Stream. Sky+ is no longer supported

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: caesarome

Re: Pair viewing card to new box

Posted by a Superuser, not a Sky employee. Find out more

@Woody20 

Your viewing card can not be paired to a different Sky+ box so you would either need to upgrade to Sky Glass, Stream or Sky Q.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210

Re: Pair viewing card to new box

Posted by a Superuser, not a Sky employee. Find out more

@Woody20 wrote:

So have just purchased the eaxct same model refurbished.  


@Woody20 

You need to try to get your money back because what you were hoping to achieve won't be happening. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply
Answered - Go to Answer