21 May 2024 08:06 PM
Hi. I know I need to call them but I would appreciate any advice please. I am now out on contact with the Signature package. However I am (recently) in contract with F1 & Movies. Can I cancel Signature or is it "all or nothing"?
Can I get Essentials? It's seems a big secret.
Oh, and I have to call them anyway as I'm on the Golden Oldies Sky+ box.
thanks in advance.
21 May 2024 08:18 PM
Posted by a Superuser, not a Sky employee. Find out more@Lawzylaw You can't cancel signature whilst in contact for f1 and cinema
all you can do is either continue paying full list price for signature or negotiate a new minimum term on that package but the end date won't co terminate with the others
essentials is not an option has you can't add on extra packages with it
21 May 2024 08:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Lawzylaw wrote:
Hi. I know I need to call them but I would appreciate any advice please. I am now out on contact with the Signature package. However I am (recently) in contract with F1 & Movies. Can I cancel Signature or is it "all or nothing"?
Can I get Essentials? It's seems a big secret.
Oh, and I have to call them anyway as I'm on the Golden Oldies Sky+ box.
thanks in advance.
hi @Lawzylaw
I am sorry but, no, you can;t cancel Signature whilst you still have other susbcrptions in contract
Signature is the minumum ;base; package needed - you can't have any other subscriptions with Essentials - although I am not sure that Essentials is available on SKY HD as it basically allows Q customers to keep their box as well as record
21 May 2024 08:28 PM
Also to add, if this makes a difference, I'm out of contract for broadband too.
21 May 2024 08:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Lawzylaw your tv contract has no relevance to your broadband contract
so you can cancel or renew broadband without it affecting tv
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