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Discussion topic: Our tv has been playing up few days - looked sky card , has a scorch mark - how do you get new

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This message was authored by: GerryC2

Our tv has been playing up few days - looked sky card , has a scorch mark - how do you get new

Sky card has a scorch  mark on it - we have another box to swap but want to get new Sky card - how do we order one 

thank you 

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This message was authored by: Mark39

Re: Our tv has been playing up few days - looked sky card , has a scorch mark - how do you get new

Posted by a Superuser, not a Sky employee. Find out more

The discolouration is normal, and doesn't affect the Sky box. What problem are you having?

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This message was authored by: GerryC2

Re: Our tv has been playing up few days - looked sky card , has a scorch mark - how do you get new

The box keeps cutting out and takes ages to restart even after a reboot.

This message was authored by: Annie+UK

Re: Our tv has been playing up few days - looked sky card , has a scorch mark - how do you get new

Posted by a Superuser, not a Sky employee. Find out more

@GerryC2 wrote:

The box keeps cutting out and takes ages to restart even after a reboot.


Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
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