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Discussion topic: Our sky dish is very old and in a state of decay. We are reviewing no signal error. I want to switch

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This message was authored by: rogdog

Message posted on ‎16 Jun 2023 11:44 AM

Our sky dish is very old and in a state of decay. We are reviewing no signal error. I want to switch

We would like to switch to sky stream as our dish is very old and don't want to replace it How can I I go about this. I am paying monthly as out of contract. We have a no signal error at have tried everything posted on here. Would like asap 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎16 Jun 2023 11:49 AM

Re: Our sky dish is very old and in a state of decay. We are reviewing no signal error. I want to sw

Posted by a Superuser, not a Sky employee. Find out more

Do you have good broadband speed (minimum 25Mbps, higher for UHD) and do be sure to research Sky Stream so that you jnow what you're buying - for one, it has no recording function and relies on On Demand/Catch Up. Not all channels on Sky+HD are available with Sky Stream too.

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This message was authored by: GD1

Message posted on ‎16 Jun 2023 11:50 AM - last edited: ‎16 Jun 2023 12:04 PM

Re: Our sky dish is very old and in a state of decay. We are reviewing no signal error. I want to sw

Posted by a Superuser, not a Sky employee. Find out more

@rogdog  A No signal error is something different, do you mean a No Satellite signal error?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎16 Jun 2023 11:55 AM - last edited: ‎16 Jun 2023 11:55 AM

Re: Our sky dish is very old and in a state of decay. We are reviewing no signal error. I want to sw

Posted by a Superuser, not a Sky employee. Find out more

@rogdog 

 

Perhaps also worth noting that Sky will not remove an old dish and associated cabling where a Sky+ / Sky Q  subscription ceases. 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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