Discussion topic: Old Thomson Sky box 4E0909
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Message posted on 19 Mar 2023 08:47 AM
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Old Thomson Sky box 4E0909
Hi, does anyone know if this ancient box is eligible for a free SykQ replacement box?
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Message posted on 19 Mar 2023 09:15 AM
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Re: Old Thomson Sky box 4E0909
Providing you have a Sky subscription with it, I would say very likely. Give Sky a call to find out for sure - tell them you want to upgrade to Sky Q, but don't want/can't afford to pay any extra for doing so.
Message posted on 19 Mar 2023 10:51 AM
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Re: Old Thomson Sky box 4E0909
Be aware that all Q boxes are 'free' (because they are loaned to subscribers). Sky typically aims to get a user moving from Sky+ to Sky Q to add subscription elements and so increase the monthly cost, or else pay up-front fees for installation and activation. The key is, as @Mark39 indicates, to be very clear that you neither wish to increase your subscription or pay to move platform: it's ultimately in the interest of Sky to facilitate the closure of Sky+ anyway.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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