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Discussion topic: No signal to some channels

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This message was authored by: Sheilaloo1

No signal to some channels

Can't get channel 5 or any of the associated 5 channels (ie 5 star)  or any of the British news channels.  Just says no signal. Or any radio stations .

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This message was authored by: Mark39

Re: No signal to some channels

Posted by a Superuser, not a Sky employee. Find out more

I'm assuming that's no satellite signal. The cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

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