No signal on input 1 but good on input 2.

[Valmo]

Goos signal on input2 but none on input 1.

Changing cable inputs has no effect.

Is it possible to use input 2 only?

[Mark39]

Turn your Sky box off at the plug and connect the 'good' cable to input 1. Then see if you have a signal.

[Valmo]

Thanks for your reply but I probably wasn't clear. Both cables have good signal but the sky box can't see it at input 1. Probably a bad connection in the box, so need to only use input2 but How?

[Mark39]

Firstly have you restarted the box after disconnecting/reconnecting the dish cables? If you've inadvertently shorted the connection (easily done) the box will protect itself and need a restart to reset it.

You could try Single Feed Mode (the setting is in the hidden Installer Menu) which allows the box to work with a single dish cable, but I think the connection has to be to dish input 1.

[Valmo]

Hi Marl39

Thanks for your respose however I have already tried your sugestions but no luck and single mode does restrict it to input 1 unfortunately.