No signal message on my smart tv

[Angel36]

Picture froze and then no signal message on screen.

[Annie+UK]

No Signal or No Satellite Signal?

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[JB409]

All these answers seem the same to me as though they are from Sky!!

[Mark39]

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@JB409 wrote:

All these answers seem the same to me as though they are from Sky!!

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@JB409 hardly surprising as they're addressing the same question. Or perhaps you believe in conspiracies?

[JB409]

Oh mark are all the stations using European transponders!! 

[JB409]

Are you checking for the answer?

[Mark39]

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@JB409 wrote:

Oh mark are all the stations using European transponders!! 

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Answered in the reply to your post elsewhere