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Discussion topic: No satellite signal
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This message was authored by: Phillmp
Message posted on 14 Jul 2025 05:21 PM
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No satellite signal
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Jul 2025 05:47 PM
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Re: No satellite signal
Try restarting your Sky box by switching off at the plug for 4 minutes.
If tjay doesn't resolve it, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.
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