Discussion topic: No satellite signal
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Message posted on 22 Dec 2024 04:27 PM
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No satellite signal
No satellite signal it says
I can't get all channels
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All Replies
Message posted on 22 Dec 2024 04:32 PM
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Re: No satellite signal
"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q
You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
Message posted on 22 Dec 2024 04:35 PM
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Re: No satellite signal
I am able to receive sky channels but no bbc itv etc
Message posted on 22 Dec 2024 04:37 PM
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Re: No satellite signal
Message posted on 22 Dec 2024 04:37 PM - last edited: 22 Dec 2024 04:38 PM
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Re: No satellite signal
Message posted on 22 Dec 2024 04:37 PM
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Re: No satellite signal
@DPL
It’s worth remembering that a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 22 Dec 2024 04:38 PM
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Re: No satellite signal
So what is best to do to get it fixed
Message posted on 22 Dec 2024 04:39 PM
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Re: No satellite signal
@DPL Do you have a Sky+ SD or Sky+ HD box?
Message posted on 22 Dec 2024 04:40 PM
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Re: No satellite signal
@DPL wrote:
So what is best to do to get it fixed
Have you not read my post ?????????????????????????????????
Message posted on 22 Dec 2024 04:40 PM
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Re: No satellite signal
Contact an independent satellite engineer which will be at your expense so get a quote first.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 22 Dec 2024 07:18 PM
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Re: No satellite signal
Sky + hd
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