No satellite signal

[BrianP]

Please can you help. I have been through the online help and still have no signal. 

Next door had scaffolding up that blocked our signal for 3weeks, it has come down today but we still have no signal. 

[Annie+UK]

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned, maybe someone knocked the dish
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using

You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky

[Mark39]

Nothing left after your neighbours' work that might be interfering with the signal? I'm guessing you've already restarted your Sky box by switching off at the plug for 4 minutes, and also checked the dish connections at the back of the box. If so, the best thing to do is contact Sky to book an engineer who will find the cause of the problem and fix it.