No satellite signal

[Pete711]

No satellite signal on sky + hd box

[Daniel0210]

@Pete711 

Almost certainly a dish misalignment. Although Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense to check it (or upgrade to Sky Q or change to Glass / Stream).

[Elisiathomas]

Yes old skybox given to me want to reconnect it 

[Daniel0210]

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@Elisiathomas wrote:

Yes old skybox given to me want to reconnect it 

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@Elisiathomas 

You can't now pair a viewing card to another Sky+ box. Sky Customer Services are available to provide advice and troubleshooting. Sky+, being a legacy package, is no longer supported by Sky.

Still call Sky to discuss your options moving forward which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription.