No satellite signal on my Sky + Box

[Simon70]

I have recently cancelled my Sky Q subscription and wanted to use my old Sky + box as a freeview box however it comes up saying Your SKY+ box isnt getting a  satellite signal.

I have tried rebooting, its all cables up as it should be.

Any ideas ?

[Annie+UK]

The default LNB on the dish for Sky Q is NOT compatible with Sky+

[GD1 · Accepted solution]

@Simon70  The LNB on the dish will have been changed to a Q  (Wideband) LNB which Sky + boxes cannot use.  You can however replace this for a hybrid or Wideband LNB which Sky + can use.

[Simon70]

Thanks GD1, so i could replace the LNB with something like this ?

[GD1]

@Simon70  The LNB you posted is a wideband, they are not compatible witb Sky + It needs to be Hybrid or Universal for Sky+ (Hybrid would allow Sky Q to be used again if you returned in the future).

[Simon70]

I imagine i could buy a freeview box that would be compatable couldnt i ?

[Annie+UK]

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@Simon70 wrote:

I imagine i could buy a freeview box that would be compatable couldnt i ?

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Yes, make sure it is wideband  Freesat and you'll be good to go 🙂

[GD1]

@Simon70  Most 4K Freesat (not freeview) boxes are able to use the Q LNB