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Discussion topic: No satellite signal on Sky HD box since rain pour yesterday

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This message was authored by: MCHC

No satellite signal on Sky HD box since rain pour yesterday

Error message on TV screen "No Satellite Signal, Contact Us". Called SKY, engineer unavailable for next 2 weeks. Is the fault with the Box or Dish ?

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This message was authored by: Annie+UK

Re: No satellite signal on Sky HD box since rain pour yesterday

Posted by a Superuser, not a Sky employee. Find out more

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky

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This message was authored by: oj01

Re: No satellite signal on Sky HD box since rain pour yesterday

Posted by a Superuser, not a Sky employee. Find out more

@MCHC Possible that the rain has got into the cabling. You might find that a few dry days and it will start working again. If it does, keep the engineer appointment as the cabling would need replacing or it will happen again. 


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