06 Sep 2024 11:15 PM
I have 5 sky+ hd boxes, Earlier today 4 of the 5 stopped getting a signal from the satellite dish. They have been off now for 12 hours and the boxes have stopped initializing so I can't even watch the recorded programs. @Skyhelp
07 Sep 2024 08:21 AM
What sort of LNB do you have?
What sort of distribution amp do you have?
07 Sep 2024 09:02 AM
Posted by a Superuser, not a Sky employee. Find out more"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
07 Sep 2024 09:17 AM
Posted by a Superuser, not a Sky employee. Find out more
You may, also, need to be aware that whilst SKY still provide existing subscribers with subcriptions they no longer provide support for the boxes or other equipment
As you mention 5 boxes I suspect you do have some form of distrubution system rather than direct feeds from an LNB
As @Exiled-in-HH mentions I think it would help if you can give more details of your set up
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