0

Discussion topic: No satellite signal issue on SKY HD tv

Reply
This message was authored by: AISHAZARA

No satellite signal issue on SKY HD tv

No satellite signal on TV on most channels 

Think it may be a loose wire? PLZ help 

Reply

All Replies

This message was authored by: caesarome

Re: No satellite signal issue on SKY HD tv

Posted by a Superuser, not a Sky employee. Find out more

@AISHAZARA 

If your cables are firmly in the back of the box then as Sky doesn't support Sky+ boxes you will have to find a local company to you to come out and look at it for you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Mark39

Re: No satellite signal issue on SKY HD tv

Posted by a Superuser, not a Sky employee. Find out more

@AISHAZARA wrote:

No satellite signal on TV on most channels 

Think it may be a loose wire? PLZ help 


If it's a wiring issue, it's most likely that the cable connected to the plug at the Sky box end has become loose. If you're DIY minded you can find plenty of videos on YouTube etc which show you how to fit a replacement f-connector (which is what the plug is called). 

Avatar for AISHAZARA
Level 1 icon
Topic Author
This message was authored by: AISHAZARA

Re: No satellite signal issue on SKY HD tv

Yes I have tried to screw the wire in but no luck 

Would the SKY Service come out and fix? 

This message was authored by: Daniel0210

Re: No satellite signal issue on SKY HD tv

Posted by a Superuser, not a Sky employee. Find out more

@AISHAZARA wrote:

Yes I have tried to screw the wire in but no luck 

Would the SKY Service come out and fix? 


@AISHAZARA 

No. As stated already Sky no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace the dish if it's a dish issue.

 

If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65 towards arranging one themselves.

 

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Acoop1

Re: No satellite signal issue on SKY HD tv

We have no signal on cetain channels anyone else having same problems TN1O area

This message was authored by: Daniel0210

Re: No satellite signal issue on SKY HD tv

Posted by a Superuser, not a Sky employee. Find out more

@Acoop1 

No signal,or no satellite signal?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply