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Discussion topic: No satellite service from my sky+.

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This message was authored by: DC711

No satellite service from my sky+.

No sky signal, is this a community wide problem due to the misty weather in Liverpool?

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This message was authored by: Daniel0210

Re: No satellite service from my sky+.

Posted by a Superuser, not a Sky employee. Find out more

@DC711 

Nothing to do with fog/mist.


It's likely to be a dish alignment issue. Sky+, now a legacy package, is no longer supported by Sky so although Customer Services may offer advice and troubleshooting, an engineer visit is not an option. You will have to employ a local satellite engineer at your own expense unless you have cover thro Sky Protect.

 

Call Sky to discuss your options which will be upgrading to Sky Q or moving to Glass / Stream if you wish to continue with a Sky TV subscription.


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This message was authored by: Annie+UK

Re: No satellite service from my sky+.

Posted by a Superuser, not a Sky employee. Find out more

As you're the only person reporting this, I guess the issue is local to you

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox Series X  Raspberry Pi 5 (Debian Linux)
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This message was authored by: DC711

Re: No satellite service from my sky+.

Thanks. I later discovered a loose cable and all now working fine 

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