Discussion topic: No satellite service from my sky+.

This message was authored by: DC711 · ‎27 Dec 2024

No sky signal, is this a community wide problem due to the misty weather in Liverpool?

This message was authored by: Daniel0210 · ‎27 Dec 2024

Nothing to do with fog/mist.

It's likely to be a dish alignment issue. Sky+, now a legacy package, is no longer supported by Sky so although Customer Services may offer advice and troubleshooting, an engineer visit is not an option. You will have to employ a local satellite engineer at your own expense unless you have cover thro Sky Protect.

Call Sky to discuss your options which will be upgrading to Sky Q or moving to Glass / Stream if you wish to continue with a Sky TV subscription.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Annie+UK · ‎27 Dec 2024

As you're the only person reporting this, I guess the issue is local to you

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD

My Sky Frequently Asked Questions: Plus ❄ Glass / Stream

This message was authored by: DC711 · ‎29 Dec 2024

Thanks. I later discovered a loose cable and all now working fine

Discussion topic: No satellite service from my sky+.

No satellite service from my sky+.

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