Discussion topic: No satellite service from my sky+.
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Message posted on 27 Dec 2024 08:36 PM
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No satellite service from my sky+.
No sky signal, is this a community wide problem due to the misty weather in Liverpool?
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Message posted on 27 Dec 2024 08:41 PM - last edited: 27 Dec 2024 08:42 PM
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Re: No satellite service from my sky+.
Nothing to do with fog/mist.
It's likely to be a dish alignment issue. Sky+, now a legacy package, is no longer supported by Sky so although Customer Services may offer advice and troubleshooting, an engineer visit is not an option. You will have to employ a local satellite engineer at your own expense unless you have cover thro Sky Protect.
Call Sky to discuss your options which will be upgrading to Sky Q or moving to Glass / Stream if you wish to continue with a Sky TV subscription.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 27 Dec 2024 08:41 PM
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Re: No satellite service from my sky+.
As you're the only person reporting this, I guess the issue is local to you
Message posted on 29 Dec 2024 09:03 AM
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Re: No satellite service from my sky+.
Thanks. I later discovered a loose cable and all now working fine
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