New Sky+HD box: Failed rec: Subscription needed

[tiggerp]

So had to buy  new second hand  Sky + HD box because original Sky+ box (entertainment package only) had no hdmi socket and I had to get a fancy new (scart-less) TV. 

The old box worked perfectly and was never connected to the internet and the new one I replaced it with has an ethernet port (no wifi) and has aerial in and rf out (which is what I needed)

Everything is fine and dandy except recording seems to be intermitant, I keep getting: Failed rec: Subscription needed message on programs at 9pm on both Showcase and History,  other channels appear to be ok though.

I tried the unplug / reinsert card and still no joy, any ideas??

Thanks

[Annie+UK · Accepted solution]

You neew to pair the card to the new box

Try performing a New Install

See question Q21 in my Sky+ FAQ

Additional help with your viewing card can be found here

[tiggerp]

Thanks for the prompt reply, it started a chain reaction. Hope it helps someone else in the future.

I ended up installing the 'My Sky' app on a tablet, signing in,  and using the laptop /  browser to get:  https://activatemychannels.sky.com/activate 

Walks you through it and was pretty instant but have all your system details to hand first.