Discussion topic: My tv is saying viewing card is not authorised,

This message was authored by: Rosieposey10 · ‎28 Feb 2023

I've tried switching off box and broadband but it didn't help

This message was authored by: Annie+UK · ‎28 Feb 2023

Have you ordered Sky Q or Sky Glass and cancelled the order?

If not try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

Additional help with your viewing card can be found here

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD

My Sky Frequently Asked Questions: Plus ❄ Glass / Stream

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