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Discussion topic: My sky is not connecting to the broadband.

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This message was authored by: Baz15

Message posted on ‎12 Sep 2024 02:56 PM

My sky is not connecting to the broadband.

My.

Sky is not connecting to my broadband I'll try turning it on and off again.But it's still not working.Someone.Please help me

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This message was authored by: Annie+UK

Message posted on ‎12 Sep 2024 03:01 PM - last edited: ‎12 Sep 2024 03:04 PM

Re: My sky is not connecting to the broadband.

Posted by a Superuser, not a Sky employee. Find out more

Check out my Sky Plus FAQ 🙂 Start with Q17 and/or Q18

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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This message was authored by: Mark39

Message posted on ‎12 Sep 2024 03:01 PM

Re: My sky is not connecting to the broadband.

Posted by a Superuser, not a Sky employee. Find out more

Try turning both your Sky box and your broadband router off at the plug. Restart your router after 30 seconds or so, and your Sky box after another 4 minutes. Then see if it will connect.

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